Name the owners
Identify clinical operations, technical support, privacy and administration contacts for the pilot.
Clinic onboarding
Agree on the workflow, responsibilities and data arrangements before inviting patients.
Identify clinical operations, technical support, privacy and administration contacts for the pilot.
Specify which information is requested, who reviews it and how patients should seek timely care.
Confirm access, task visibility and the communication process using fictional examples before onboarding real participants.
Explore the related guidance, then ask about the specific requirements for your clinic or program.
Start with your care team