Trust & information · Updated September 14, 2026
Clear expectations before care information is shared
Understand the public website, the proposed pilot and the responsibilities that must be agreed before patient access.
The public experience
This website explains NarraWell, offers a fictional walkthrough and prepares clinic inquiry emails. It does not enroll patients, collect health records or provide clinical care.
A clinic-led program
Before a pilot, confirm the care team’s role, who reviews entries, how patients contact the clinic and what information the program needs.
Agreements and evidence
Request the applicable service terms, privacy information, data arrangements and security evidence for the actual environment. No certification or clinical outcome is claimed here.
Find your next step
For technical help, contact support@narrawell.com without sharing health information, passwords or access codes. For care questions, use your clinic’s usual channel.