Trust & information · Updated September 14, 2026
Security information for clinic teams
Ask for evidence that applies to the actual pilot environment.
Access and control
Confirm staff permissions, account recovery, credential revocation and how access is reviewed when roles change.
Data protection
Request information about processing, logs, backups, retention, export and incident handling. Review the actual configuration before onboarding.
Evidence and commitments
No HIPAA, SOC 2 or other certification is claimed here. Ask security@narrawell.com for the information needed by your organization.
Find your next step
For technical help, contact support@narrawell.com without sharing health information, passwords or access codes. For care questions, use your clinic’s usual channel.