Help centerPatient helpClinic helpPrivacy

Help center · Updated September 14, 2026

App access and installation help

Use the exact access instructions supplied for your clinic’s program.

Find the approved destination

Ask the clinic for its current app or web link. This website does not publish a verified public app-store listing.

Check basic access details

Confirm that you are using the correct account and invitation. If a link is no longer valid, request a replacement from the clinic.

Get technical help

Describe the installation or sign-in problem to support@narrawell.com. Include the device type and safe error text, but not a password, access code or health information.

Find your next step

For technical help, contact support@narrawell.com without sharing health information, passwords or access codes. For care questions, use your clinic’s usual channel.