Trust & information · Updated September 14, 2026
Clinic and enterprise agreements
Define the service and operating responsibilities before onboarding.
Scope and costs
Confirm the contracting parties, pilot duration, supported features, fee basis, setup work and cancellation or exit arrangements in writing.
Care operations
Name the clinic owner for patient review, follow-up and clinical questions. Agree how the program explains its limits and communication channels to patients.
Data and support
Resolve permitted use, access, processing arrangements, support and incident communications before transferring patient information. Contact legal@narrawell.com for proposed terms.
Find your next step
For technical help, contact support@narrawell.com without sharing health information, passwords or access codes. For care questions, use your clinic’s usual channel.