Trust & information · Updated September 14, 2026
Sage and care-team questions
An assistant should support understanding without replacing clinical judgment.
Understand its role
Discuss the actual supported Sage functions during the pilot review. Do not treat an assistant as a clinician or as a source of emergency response.
Bring clinical questions to the care team
Diagnosis, treatment, medication and symptom questions belong with the appropriate care professional through the clinic’s usual channel.
Agree on information handling
Before using assistant features, clarify what information is processed, which providers are involved and what users are told about retention and limitations.
Find your next step
For technical help, contact support@narrawell.com without sharing health information, passwords or access codes. For care questions, use your clinic’s usual channel.