Trust & information · Updated September 14, 2026
Invitation messages
Use a clinic-confirmed invitation and keep codes private.
Recognize the sender
If an invitation is unexpected, contact the clinic through a known number or website before following it.
Understand message preferences
The program should explain any SMS use, how preferences work and the appropriate contact for stopping optional messages.
Do not share access codes
Invitation codes and sign-in links can be sensitive. Describe an access problem to support@narrawell.com without sending the code or health information.
Find your next step
For technical help, contact support@narrawell.com without sharing health information, passwords or access codes. For care questions, use your clinic’s usual channel.